【Notice of Business in August】

Thank you for visiting Yoyakunow. We would like to inform you of the following information regarding our business during the Obon holidays period in August. (※Obon: A traditional Japanese event to welcome the spirits of deceased ancestors.) -------------------------------------------------------- August 10 - August 12:Closed August 13 - August 16:Email correspondence only August 17 - August 18:Closed August 19 - :Normal business -------------------------------------------------------- For shipping operations from August 13 to August 16, we will ship as usual for customers who have selected a shipping method from shipping companies that are open for business during this period. Shipments for customers who have selected a delivery method from a shipping company that is closed will be shipped sequentially from August 19 or later, after the holidays. We will notify you of the Obon holidays period and schedule of each shipping company as soon as it is confirmed. We appreciate your kind understanding. 【8月の営業についてのお知らせ】 いつもYoyakunowをご利用いただきありがとうございます。 8月のお盆期間中の営業について、下記の通りお知らせいたします。 8月10日~8月12日  休業 8月13日~8月16日  メール対応のみ 8月17日~8月18日  休業 8月19日~      通常営業 8月13日~8月16日の出荷業務につきましては、この期間中、営業を行っている配送会社の配送方法をご選択のお客様のお荷物は通常通り出荷をいたします。 この期間中、休業している配送会社の配送方法をご選択のお客様のお荷物は、休み明け8月19日以降から順次出荷を行ってまいります。 それぞれの配送会社のお盆休みの期間・予定につきましては確認次第改めてお知らせいたします。 何卒ご了承いただきますようお願いいたします。

小立 良太
Otachi Ryota
General Manager
About Yoyakunow

Founded on May 2021 in Ehime, Matsuyama, Shikoku, Japan. Yoyakunow focused on pre-orders of Japanese figures, Japanese apparel and Japanese Hobby Goods. Yoyakunow is a branch of Japanese company 株式会社 TIRO, a company whose founders are Japanese entrepeneurs with experience of over 10 years in providing Japanese hobby items to the international community. In November 2021, Kaitainow branch, focused on released Japanese hobby figures and many others released Japanese Hobby Goods, was merged into Yoyakunow, to expand the services provided, and offering also released Japanese Hobby Goods. Yoyakunow is specialized in Japanese anime figures, from many of the popular manufacturers, Bandai, Good Smile Company, Megahouse, Kotobukiya, Alter, FREEing, Medicom Toy, Max Factory, F:NEX and many others. Anime figures are one of the most important items in the Japanese hobby culture, able to replicate the soul and charm of each character thru figures, is a very difficult endeavour, but by following our Japanese culture we believe that thru dedication, discipline and passion, we can achive to recreate the character, and are proud the international community judge the quality of our Japanese craftmanship.

From our Japanese company, you will have a unique access to pre-ordering directly from the manufacturers and official distributors. We will follow the Japanese business practice "Hou-Ren-Sou" (報・連・相). "Houkoku" from 報告, we will report to you every single event regarding to your pre-order, from when after we received your payment, your pre-order is sent to the manufacturers along with your payment, when the manufactuers has given us the estimated shipping date to our facilities, when your pre-order arrived to our facilities, every single event will be reported. "Renraku" from 連絡, which is the second fundamental Japanese business practice, is about sharing and updating any information relating to our company, without any reservations, inform the facts and decisions and we will not include our opinions or guesses, and this information will be shared quickly, as its contents might be needed to prepare for the next action, so that everyone can anticipate unexpected outcomes, keeping everyone informed becomes significant to the success of any Japanese business practice. "Soudan" from 相談, we will have open channels to consult or discuss, promoting open communication to generate the most suitable solution to the problem based on past experiences and also taking actions to prevent similar problems from happening in the future.

Together with "Hou-Ren-Sou" philosophy, we practice the Japanese hospitality "Omotenashi" (お持て成し), we believe that each pre-order done is a once in a lifetime experience, we will take attention to the detail on how is handled your pre-order, to respect you and your pre-order always, even to the invisible acts that can't be seen, like receiving your items properly and not let them touch the raw floor, not leaving your items on a parking lot under the sun or near the rain, handling with gloves.

As we also embrace the "Otaku" おたく culture, from our company founding members to everyone in our company, there is an area everyone have a deep interest, this includes but not limited to, anything from Kuroshitsuji 黒執事, Dragon Ball ドラゴンボール, Saint Seiya 聖闘士星矢, Macross マクロス, Mobile Suit Gundam 機動戦士ガンダム, One Piece ワンピース, Dragon Quest ドラゴンクエスト, Final Fantasy ファイナルファンタジー, Pokemon ポケットモンスター, Digimon デジモン, Fate 『Fate』シリーズ, Re:Zero Re:ゼロから始める異世界生活, between many others series. And also a deep interest in product lines of figures like, Nendoroid ねんどろいど, Saint Myth Cloth, S.H.Figuarts, Figuarts Zero, Figma, Portrait of Pirates, ROBOT Damashii, PLAMAX, METAL BUILD, G.E.M.Series and many other figures product lines.

Since you will receive your pre-order directly from Japan, there is a chance that you will have to pay import fees in your country when receiving your items (unless you receive your items in the USA). These fees can't be calculated by us since the duty fees are ever changing for each different country. Please be aware of the matter before placing any orders.

We understand why you pre-order, we make sure you "HOLD" your pre-order, we are not simply "taking" pre-orders.

Pre-ordering is a once in a lifetime experience!

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